We Partner, Plan & Problem-Solve

With Colleges
& Universities

We envision a world in which institutions believe every student can succeed and purposely evolve to ensure they do.

Trusted by leading institutions & partners.

AASCU
Gates Foundation
Strong Start to Finish
Excelencia in Education
Colorado Department of Higher Education
Texas Success Center
American Indian Higher Education Consortium (AIHEC)
West Virginia Higher Education Policy Commission (WVHEPC)
Elizabeth City State University (ECSU)
Gear Up
California State University San Marcos
Growing Inland Achievement
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Experienced & Proven difference-makers

We provide services for postsecondary leaders at the institution, system, and state levels, as well as intermediary and membership organizations. Hover for info about our services:

Capacity Support

Our capacity support services help higher education professionals by taking things off their to-do lists.

Discovery & Recommendations

We combine research, data, and student voice to elevate key issues and identify concrete actions to address them.

Strategy & Planning

=We support formal strategic planning, as well as targeted planning for specific organizational priorities. We also facilitate group planning sessions and strategy retreats.

Capacity-Building Technical Assistance

This is our model for implementing student success strategies, blending workshops, coaching, and 24/7 access to Constellation, our first-of-its-kind virtual change management platform.

Communications & Advocacy Support

We develop messaging, collateral, and dissemination plans to support systemic change – from the advocacy efforts that change policies to the communications necessary to roll them out.

Capacity Support

Our capacity support services help higher education professionals by taking things off their to-do lists.

Discovery & Recommendations

We combine research, data, and student voice to elevate key issues and identify concrete actions to address them.

 

Strategy & Planning

We support formal strategic planning, as well as targeted planning for specific organizational priorities. We also facilitate group planning sessions and strategy retreats.

 

Capacity-Building Technical Assistance

This is our model for implementing student success strategies, blending workshops, coaching, and 24/7 access to Constellation, our first-of-its-kind virtual change management platform.

 

Communications & Advocacy Support

We develop messaging, collateral, and dissemination plans to support systemic change – from the advocacy efforts that change policies to the communications necessary to roll them out.

Our Approach

We fix broken systems in higher education.

The key to our work is our systems thinking approach. We compare a system’s desired results with its actual outcomes, and work to align them. As with any system, those who were disproportionately harmed by it will likely benefit more when that system is redesigned, but we do not operate on beliefs about who a system is helping or harming—we follow the data. 

Customization & Differentiation
And since we follow the data, we cannot do this work effectively without a certain amount of customization and differentiation, which includes the following:
  • We center learnings from data that are disaggregated, so that leaders understand the impact their systems have on various populations.

  • We design intentional methods for students to share their experiences and perspectives to help us diagnose why systems are getting different results than intended.

  • We encourage and support states and institutions to customize their approach, ensuring system reforms work within the context of each partner’s mission, history, and students. 

  • We prioritize support for lower-resourced institutions, including community colleges and minority-serving institutions.

  • We develop innovative approaches to serving institutions, working to eliminate any barriers to secure the support we provide.

  • We work within a proven theory of change that embraces higher education reform as a people-centric process: driven by teams of individuals, each of whom has valuable personal and professional experiences and perspectives.

 
Our Operating Model

We also think that it is important to be clear about things we do not do. These are things we do not do because they are not part of our operating model:

  • We do not work on enrollment management systems that determine who gets into college – only the systems that serve students once they are admitted.

  • We do not assist with human resources operations such as recruiting, hiring, and routine training of faculty or other personnel.

  • We do not directly work with students to help them prepare for or apply to colleges.

  • We do not engage in partisan political activities.

Mission & Values Alignment
These are things we do not do, because they are inconsistent with our mission and values:
  • We do not support institutions in any efforts to dilute academic standards or learning outcomes in order to improve success rates.

  • We do not change systems to benefit faculty or administrators if those changes make things more difficult for students. 

  • We do not make assumptions about the motivations or intentions of the people who created or informed systems in the past. 

Student-Ready
Leader Training

Find the Right Training
Session for Your Team

Training participants gain knowledge, develop new skills, and use innovative tools to dismantle and redesign systems. The workshops are delivered on a campus, within a state, and/or in a national cohort.

Is your Institution Student-Ready?

Self-assessing and measuring progress. In order to change the status quo, you have to understand it first.

Change the systems, not students

Systems-thinking and change-management. Every system is perfectly designed to get the results it does.

The Power of Policy

Become an expert in creating Student-Centered policy and processes. Institutional policy governs the experiences of students and higher education professionals alike, but is often overlooked as a lever of meaningful change.

Who Has the Time?

Overcoming Capacity Constraints: One of the biggest challenges in higher ed is slow implementation of systemic changes. We know the culprit. Higher ed professionals have constrained capacity and initiative fatigue.

Research & Thought Partnership

In order to redesign systems, we first need to understand which of them are in need of fixing, and why. We work independently and in partnership with other organizations to bring new knowledge and innovative practices to the field through publications, keynotes, and conference sessions.

Insights

Articles, reports, videos and additional resources focused on Student-Ready transformation.